cdn.jotfor.ms is blocked in China

  • r.stief
    Asked on November 15, 2019 at 5:17 AM

    Hi Jotform-Team,

    we have created a form for our suppliers but they can not submit the form.

    I think that might be because of the blocked CDN cdn.jotfor.ms for the Javascript resources.

    https://en.greatfire.org/https/cdn.jotfor.ms

    Do you have another URL what we can use?

  • Richie JotForm Support
    Replied on November 15, 2019 at 6:27 AM
  • r.stief
    Replied on November 15, 2019 at 7:11 AM

    Hi Richie,

    thank you for your answer. I'm not talking about the form itself, it is working. The problem is that the chinese people can't submit the form because of the blocked scripts which are delivered through cdn.jotfor.ms

    Is there any other CDN what we can use or can we just download the scripts and put it on our webserver?

    Best wishes

    Rob

  • Richie JotForm Support
    Replied on November 15, 2019 at 7:42 AM

    I would suggest downloading the forms source code and upload it to your web server.

    Here is a guide:https://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form

    Please do give it a try and let us know how it goes.

  • r.stief
    Replied on November 15, 2019 at 9:51 AM

    Hi Richie,

    the form is already hosted on our webserver but the html-file is loading sources through your CDN which is blocked:

    <script src="https://cdn.jotfor.ms/static/prototype.forms.js" type="text/javascript"></script>

    <script src="https://cdn.jotfor.ms/static/jotform.forms.js?3.3.13903" type="text/javascript"></script>

    The question is, is there any other server i could use for these scripts to load? Or can i just download the scripts and put it on my server?

  • Richie JotForm Support
    Replied on November 15, 2019 at 10:19 AM

    Thank you for clarifying.

    Unfortunately, there is no other server that you may load our scripts.

    You may download the scripts using the full source code.

    Guide:https://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form