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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving Notification emails

    Asked by drjaydevbaroda on April 11, 2013 at 08:04 AM

    Hello,

    Recently I am not receiving notification on my Google app email. It’s been working properly in past but recently it stopped working.

    I am able to receive email notification on my personal gmail address.

    I have tried white listing norply@jotform.com and putting it in “sender email “ field, but it didn’t worked.

    Please help me solving this issue.

    Jaydev

    Page URL:
    http://maharshiatreya.com/contactus.php

    email app JotForm email notification sender
  • Profile Image

    Answered by moonzkie on April 11, 2013 at 08:51 AM

    Hi,

    Can you please try follow the instructions found on this guide, to prevent the not receiving email notification issues: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Thank you.