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    Not receiving Notification emails

    Asked by drjaydevbaroda on April 11, 2013 at 08:04 AM


    Recently I am not receiving notification on my Google app email. It’s been working properly in past but recently it stopped working.

    I am able to receive email notification on my personal gmail address.

    I have tried white listing norply@jotform.com and putting it in “sender email “ field, but it didn’t worked.

    Please help me solving this issue.


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    Answered by moonzkie on April 11, 2013 at 08:51 AM


    Can you please try follow the instructions found on this guide, to prevent the not receiving email notification issues: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Thank you.