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    How can i match a registration with a payment

    Asked by alawash on April 11, 2013 at 11:14 AM

    payments for registration are coming from people other than those who are registering. for example someone may register but their organization may be paying for it so the actual registrants name is not on the payment. How can i match them? Also what are incomplete payments and how do i make sure we have gotten the payment from those people?

    name incomplete payments register
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    JotForm Support

    Answered by KadeJM on April 11, 2013 at 11:36 AM

    Hello, please check out this cloned demo of your form where you will see that i've added an additional field to your form which requests the name of the " Organization " this way you can match the user to the Organization quicker and easier. Feel free to clone the form back so that you have a copy.

    Please let me know if this is something that will work to your liking and if not then myself or one of my colleagues will try to come up with something better for you.

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    Answered by alawash on April 15, 2013 at 08:34 AM
    This will not work because there are several people coming from the same organization
    Rosalind (Ros) Reynolds
    Assistant Director, Administration
    American Library Association - WO
    1615 New Hampshire Ave NW
    Washington, DC 20009
    800-941-8478 (toll free)
    202-628-8410 (office)
    202-628-8424 (fax)
    Email: rreynolds@alawash.org
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    JotForm Support

    Answered by KadeJM on April 15, 2013 at 09:59 AM

    Okay no problem, let us see what else we can come up with then and we will get back to you about  this as soon as possible though it may take some time to try to figure out something more.