Import Google Form apps : authorization error

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    Asked on November 16, 2019 at 02:23 PM

    Dear Jotform support,

    I tried to migrate the Google Forms questionnaire to Jotform and it didn't work. Could you please help me out because there are many questions and I could save lots of time.


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    Answered on November 16, 2019 at 08:53 PM

    I have tested the import app and I was able to replicate the issue at my end.

    I have escalated it to our back-end team for further investigation.

    They will contact you via this thread once updates are available.

    For the time being you may import the Google Form using its link.

    You may follow these steps:

    1) Go to your My Forms forms and click on the create form button.

    2) Decide which layout that you will use (Jotform Classic or Jotform Cards)

    3) Click on Import Form.

    4) Select from a webpage on the screen then paste the URL of your Google form.

    For more information, you may check this guide:

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    Answered on November 17, 2019 at 12:50 PM

    Dear Richie,

    It worked! Thanks very much! 

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    Answered on February 13, 2020 at 08:54 AM


    Sorry for inconvenience caused to you. 

    We made updates on this app and now it is verified by Google, please test again and let us know if issue still persists. 

    Best regards,
    Jotform team.