After creating a review, my 10 extra submissions are not granted yet.

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    shproperties
    Asked on April 11, 2013 at 12:11 PM

    10
    Review JotForm on a Site
    Submissions/month

     

     

     

     

    I recently sent in a link of a screen shot from my review, and got an email saying it was rejected because it was an image.

     

    Think is a link to my profile with the review on it

     

    http://www.serchen.com/user/5554/ 

     

    Thanks

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    glennlee
    Answered on April 11, 2013 at 01:08 PM

    Thanks contacting us!

    Can you please tell us how may we help you? 

  • Profile Image
    shproperties
    Answered on April 15, 2013 at 06:18 AM

    It was the extra 10 Submissions per month for writing a review, Above is the link showing the review. Can you please update my account.

     

    Thanks

  • Profile Image
    glennlee
    Answered on April 15, 2013 at 08:31 AM

    Hi,

    I checked your account and see that your 10 extra submissions are not granted yet. I will escalate this to our next level support. You will hear updates via this thread. Thanks!

  • Profile Image
    cettox
    Answered on April 15, 2013 at 10:26 AM

    Your request accidentally rejected by us, we fixed the error and you now have 10 extra submissions on your account.

     

    Thanks.