What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    After creating a review, my 10 extra submissions are not granted yet.

    Asked by shproperties on April 11, 2013 at 12:11 PM

    Review JotForm on a Site





    I recently sent in a link of a screen shot from my review, and got an email saying it was rejected because it was an image.


    Think is a link to my profile with the review on it





    JotForm Submissions email review
  • Profile Image

    Answered by glennlee on April 11, 2013 at 01:08 PM

    Thanks contacting us!

    Can you please tell us how may we help you? 

  • Profile Image

    Answered by shproperties on April 15, 2013 at 06:18 AM

    It was the extra 10 Submissions per month for writing a review, Above is the link showing the review. Can you please update my account.



  • Profile Image

    Answered by glennlee on April 15, 2013 at 08:31 AM


    I checked your account and see that your 10 extra submissions are not granted yet. I will escalate this to our next level support. You will hear updates via this thread. Thanks!

  • Profile Image

    Answered by cettox on April 15, 2013 at 10:26 AM

    Your request accidentally rejected by us, we fixed the error and you now have 10 extra submissions on your account.