Question about pricing

  • Evan Hearn
    Asked on November 17, 2019 at 8:29 AM

    Your pricing breakdown doesn't specify wether the amount of forms, submissions, payments received is monthly or annually. 

    When you toggle the monthly/yearly button, it doesn't change the breakdown.

    I am curious to how many payments can be received, monthly and then ultimately annually. 

    And if i create a registration form, and the later an event form, do the limits of payments received for both add up to my overall limit? Or is that limit based off the form? For example, i have 2 new members with fees during the month on January, and then an event that same month in which 10 people sign up/pay for. So would i have gone over my 10 monthly limit if i have the bronze package?

  • David JotForm Support Manager
    Replied on November 17, 2019 at 9:19 AM

    The toggle option is to purchase a yearly or monthly plan. However, the account usage such as submissions, payment submissions, and form views are run in a monthly basis. So, the counters reset the first day of each month, regardless of your billing cycle.

    Please note that File Upload storage, and Form Creation does not reset. Please check this guide to understand more about your account usage and limits: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

  • David JotForm Support Manager
    Replied on November 17, 2019 at 9:20 AM

    Also, please note that the limits are per account total, not per form.