Unable to open my JotForm account

  • Profile Image
    James Rocha
    Asked on November 17, 2019 at 12:55 PM

    Hi, I just signed up today and started to create a form using a template you provided. when I go to login it says login-failed SUSPENDED. Please advise.



    This is a re-post of a comment on About Us

  • Profile Image
    VincentJay
    Answered on November 17, 2019 at 05:30 PM

    Hi, I checked your account and it is in good status. Your account (Jrocha1976) is not suspended. 

    I also open your form and it is working fine on my end.

    Please try using a different internet browser and see if that will work. Thank you.