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Email Notifications don't work at all for any form we haveAsked by johnwaterblastingcom on April 11, 2013 at 02:41 PM
I'm kinda frustrated because we pay for this service and we don;t get emails from any of the forms ever.
We apologize for the inconvenience that may have caused. According to your mail log, it shows that the email was successfully sent to email email@example.com which is your email recipient.
/var/log/jotform/amazonSES.log:[11/Apr/2013:10:14:32 -0400] 30935894022961 AmazonSES Sent email to firstname.lastname@example.org - MessageID:0000013df972a424-5479d918-5b86-40b0-a564-8c861669b853-000000 - RequestId:219e322e-a2b2-11e2-a6b3-0f36e9dc8adf
/var/log/jotform/amazonSES.log:[11/Apr/2013:11:59:56 -0400] 30935894022961 AmazonSES Sent email to email@example.com - MessageID:0000013df9d3231c-4cdda5cc-0ea6-46ea-827a-1c9cf4efb6aa-000000 - RequestId:daf8b971-a2c0-11e2-8529-7de1cb5af4ec
/var/log/jotform/amazonSES.log:[11/Apr/2013:14:27:03 -0400] 30935894022961 AmazonSES Sent email to firstname.lastname@example.org - MessageID:0000013dfa59d018-5b6dbc35-cc61-4348-9696-fca3bdce0624-000000 - RequestId:67c4a311-a2d5-11e2-9f5e-376b013bd6e2
Have you tried already checking your spam/bulk folders? If not, can you please give a try?
You might like to take a look at this article also on how to prevent emails not being received.