How do I cancel a downgrade?

  • info170_info
    Asked on November 18, 2019 at 7:56 AM

    Hello,


    I scheduled a downgrade too soon. Can I cancel this request or do I have to renew it again when the time comes? 

  • Welvin Support Team Lead
    Replied on November 18, 2019 at 9:54 AM

    I'm sorry, but the account is already set to downgrade. You can re-upgrade after your last payment will expire, which will be on November 23, 2019.