What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Capacity of survey of each month has

    Asked by Yuzhu zheng on April 11, 2013 at 05:33 PM

    I am using the Free jotform service now. Every month, we need to get around 300 submission each month. We want to make sure about the 100 submission capacity for each month.

    Does it mean we can only receive 100 submission each home in total?

    Suppose we need to get 300 submission each month, in the first week of the month, I get 100 submission, it shows 100/100, and then I clean the folder regularly every week, making it 0/100 each week, does it mean we can continue get another 200 submission even we already got 100 in the first week of the same month?

    Is it quite important for us to know about the meaning of capacity. Thanks for kind reply.

     

    Best

    Yuzhu

    survey JotForm thanks
  • Profile Image

    Answered by jeanettebmz on April 11, 2013 at 06:12 PM

    Your free account can only receive 100 submissions in total, despite the number of forms

    Even though you delete the submissions, the counter will not get reset until next month as it takes the number of submissions as an "usage" of our servers