Barcode scanner widget displaying previous scanned number when the form is reopened

  • b.kolodziejczak
    Asked on November 20, 2019 at 9:59 AM

    Hi there! 

    I'm using Barcode Scanner widget and it works quite good, but there are 2 issues:

    1. Let's say I'm filling a form on mobile app (iOS). On the very beginning I'm scanning QR code. Then I want to leave this form and discard changes. If I do so, and then go back to fill another one Form "remembers" last QR code scanned as this field underneath widget already contains data from lastly scanned code. This may lead to mistakes. I tested if offline access to this form causes issues - it's not the case. 

    2. There should be an option for user input in case of troubles scanning a code. 

     

    Any ideas for first issue? 

  • Kiran Support Team Lead
    Replied on November 20, 2019 at 12:29 PM

    The issue may be occurring due to the auto-fill feature enabled on your form. Please try disabling it and see if that helps.

    Please get back to us if you need any further assistance. We will be happy to help. 

    The other question is moved to a separate thread in order to send it to our backend team as a feature request. You may follow the link below:

    https://www.jotform.com/answers/2048148

    Thanks!