"There is a problem with the website's security certificate" error

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    CrossofLIfe
    Asked on April 12, 2013 at 03:58 PM

    Hello,

    When someone is using IE and my form is clicked, the user receives the message below.  The form is working correctly in Chrome.  It also works correctly since I removed the secure form option.  Is there a way to be able to use a secure form?


    Thanks,
    Beth 

     

     

    There is a problem with this website's security certificate.
     
     
    This organization's certificate has been revoked.

    Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
      We recommend that you close this webpage and do not continue to this website.
      Click here to close this webpage.
      Continue to this website (not recommended).
     
    More information
  • Profile Image
    jeanettebmz
    Answered on April 12, 2013 at 04:10 PM

    There was a problem on IE 8 and Windows XP because of a bug on Windows XP.

    We already had fixed it  but it looks they have made another change. I would suggest you to re-embed the form using iFrame and see if this solves the problem

    At any rate I am escalating your problem for now .

  • Profile Image
    jeanettebmz
    Answered on April 12, 2013 at 05:28 PM

    Our developers have fixed the security certificate error. We are very sorry and we apologize for any inconvenience caused to you