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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "There is a problem with the website's security certificate" error

    Asked by CrossofLIfe on April 12, 2013 at 03:58 PM

    Hello,

    When someone is using IE and my form is clicked, the user receives the message below.  The form is working correctly in Chrome.  It also works correctly since I removed the secure form option.  Is there a way to be able to use a secure form?


    Thanks,
    Beth 

     

     

    There is a problem with this website's security certificate.
     
     
    This organization's certificate has been revoked.

    Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
      We recommend that you close this webpage and do not continue to this website.
      Click here to close this webpage.
      Continue to this website (not recommended).
     
    More information
    problem message table div
  • Profile Image

    Answered by jeanettebmz on April 12, 2013 at 04:10 PM

    There was a problem on IE 8 and Windows XP because of a bug on Windows XP.

    We already had fixed it  but it looks they have made another change. I would suggest you to re-embed the form using iFrame and see if this solves the problem

    At any rate I am escalating your problem for now .

  • Profile Image

    Answered by jeanettebmz on April 12, 2013 at 05:28 PM

    Our developers have fixed the security certificate error. We are very sorry and we apologize for any inconvenience caused to you