-
HackettAsked on November 20, 2019 at 3:50 PM
Upon trying to use a form today, I received a message stating "Form not found" and "This form is disabled".
We access our forms via an embedded page in Microsoft Teams. When I attempted to login to the JotForm account, I received a message "Login failed - DELETED". I can only assume this means that the account has been deleted, but at no point did I ever request an account deletion.
Was the account deleted? Is there a way we can recover it?
-
roneetReplied on November 20, 2019 at 9:15 PM
I have noticed that the account was deactivated. I have reactivated it once again. Please let us know if you experience any further issues.
Also, I have noticed that your account was suspended due to some fields capturing the credentials. Please do abide by our Terms of Use.
Thanks.