How can I update setting when I reply to a jotform notice?

  • Karingal
    Asked on November 21, 2019 at 12:31 AM

    I clicked reply by accident on a form notification email wanting to clarify something with my colleague that filled it out but it automatically added the email address she had entered for our client. 

    Is there a way I can change this so it doesn't happen again?

  • Jed_C
    Replied on November 21, 2019 at 3:22 AM

    Are you referring to the sender email? If so, please our guide here https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert and see if that is what you are trying to change.

    Looking forward for your response.