Hi is there a way to get a notification when there is a partially completed form?

  • hairdo916
    Asked on November 21, 2019 at 12:42 PM
  • denis_calin Jotform Support
    Replied on November 21, 2019 at 2:32 PM

    Hi @hairdo916!

    Unfortunately there is no way to get notified of a partially completed form, however, you can set up a Save Forms and Continue Later workflow by following this guide: How-to-Save-Forms-and-Continue-Later. This way, when the user is in the process of completing the main form but has not clicked Submit yet, you will be able to see the interim form data in the Incomplete Submissions tab on your Submissions page. Please let us know if you have any questions and we would be glad to help!

  • hairdo916
    Replied on November 21, 2019 at 5:18 PM

    Thanks for responding! When I am on the jotform app, I don’t see anything that says incomplete submissions. I’ve tried a test run with this, so I know there’s a partial form waiting. 

  • denis_calin Jotform Support
    Replied on November 21, 2019 at 5:36 PM

    Hi @hairdo916!

    You are welcome! Unfortunately, there is no Incomplete Submissions tab on the JotForm Mobile Forms app.

    In the desktop version of JotForm, if you have set up the 2 forms for the Save Forms and Continue Later workflow, you should be able to see the Incomplete Submissions tab on the Submissions page for the second, main form. It looks like this:

    1574375428Image 11 21 19 at 2 Screenshot 10

    Upon checking this further, it does appear that only the email of the person who is filling out the form will be visible for each session.

    Please let us know if you have any questions!