i cant get auto response thank you letters to send after someone sends me an email

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    thesarasotajade
    Asked on April 13, 2013 at 04:57 PM

    i cant get auto response thank you letters to send after someone sends me an email

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    jonathan
    Answered on April 13, 2013 at 06:17 PM

    Hi,

    I am not sure if I understand your question correctly, it would help if you can re-phrase it again.

    One thing I suggest you do also, is to update your form's notification email. Set the Sender E-mail  value to "noreply@jotform.com" . This will ensure that your email messages are not being filtered as spam or directed to junk email folder.

    Please try my suggestion then test the form again. Inform us if the issue persist.

    Thanks.