Does my account not grandfathered unlimited forms?

  • maivutan
    Asked on November 22, 2019 at 5:58 AM

    I had been a long-time user of JotForm and recently I encountered an issue of form limit. Am I not grandfathered unlimited forms? Right now I'm not able to create any forms because my account has 65 forms.

  • Richie JotForm Support
    Replied on November 22, 2019 at 6:12 AM

    I have checked your account maivutan and you're in the Free plan.

    Unfortunately, free plans can only hold 5 forms however, currently you have 65 forms.

    If you wish  to create new forms you would have to archive all 65 forms or you can upgrade your subscription to Silver plan.

    Hope this information helps.