My form is not working and showing Form over quota warning

  • panelexp
    Asked on November 22, 2019 at 6:20 AM

    Hello, 

    My form returns the over quota error but when i check my monthly submissions i just have 8. 

    I have already deleted all the inbox to free up space but this didn't do the trick.  

    Can you please have a look. 

    Thanks

    Page URL: https://form.jotformeu.com/82274292151353
  • roneet
    Replied on November 22, 2019 at 6:56 AM

    I have re-calculated the submissions in your account from your account and activated your account. Your account is in good standing and active.

    Let us know if you have further questions.

    Thanks.

  • panelexp
    Replied on November 25, 2019 at 4:41 AM

    Hey, 


    Thanks for your reply. 


    The form is still displaying the error message about over quota. https://form.jotformeu.com/82274292151353


    Can you please remove any restrictions and re-activate my form?


    Thanks


  • roneet
    Replied on November 25, 2019 at 5:17 AM

    I have cleared the Form cache for your account. Let us know if you are still experiencing the issue.

    Thanks.

  • panelexp
    Replied on November 25, 2019 at 5:19 AM

    Thank you. Form is working fine now.

    Thanks
    George