What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can download the attachments using the Google Drive interface. Login to your google drive account, and go to the folder of the integrated form. You can then download all attachements of the submissions.
Similar to this image (I am using my google drive account)
Hope this help. Inform us if you have more question.
(a) Will this only be possible if the form has been created using
Googledrive or otherwise also. This question is due to the fact I do not
see integrated drive in my G Drive. Also, when trying to connect with
jotform using Drive, it says Jotform is down due to server maintenance etc.
This has been happening all through weekend.
(b) We are facing problem of some people not being able to upload
attachment or if uploaded, they are not being recieved.
(c) Some people also did not recieve the auto acknowledgement?
Thanks for getting back to us. With regards to your questions;
a. You can access the form submissions page and download the submissions there. Although, there's a limit when exporting submissions as PDF. You can only export 20 submissions at a time. This guide: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-to-Excel-CSV-PDF.
a.1. With regards to trouble accessing our site, please try using jotform.com domain when accessing our site. See if you can.
b. If you have embedded this form in your website, please try re-embedding using our iframe method: How to Get Form iFrame Codes.
c. Please ask them to check their Spam Box/Folder.