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txthunder_99Asked on November 22, 2019 at 10:28 PM
I had a subscription, but I had it expired and I lost all my form I had. Can I reinstate my account and get my forms?
Thank you for your help
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jherwinReplied on November 23, 2019 at 1:27 AM
Hello @txthunder_99 - I can see that there are three forms in your account. Could you please let us know if you are referring to form or submissions?
Looking forward to your response.
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txthunder_99Replied on November 23, 2019 at 3:50 PMForms
Sent from Yahoo Mail on Android
On Sat, Nov 23, 2019 at 12:27 AM, JotForm wrote:
New response received#yiv6325393673 p img {max-width:100%;} A new response has been received: Answered by jherwin
Hello @txthunder_99 - I can see that there arethree forms in your account. Could you please let us know if you are referringto form or submissions?
Looking forward to your response.
View this thread on browser » Unsubscribe Thread 1574490443
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jherwinReplied on November 23, 2019 at 10:13 PM
It looks like the form you are looking for is in the archive folder, kindly check my screenshot below.
Please unarchive the form so that it appears in your my forms section and you can use it again. -
txthunder_99Replied on November 24, 2019 at 9:50 PMI looked and did not see anything. If you find them, can re please re-instate the forms. Thank you
On Saturday, November 23, 2019, 09:13:13 PM CST, JotForm wrote:
A new response has been received: Answered by jherwin
It looks like the form you are looking for is inthe archive folder, kindly check my screenshot below.
Please unarchive the form sothat it appears in your my forms section and you can use itagain.
View this thread on browser » Unsubscribe Thread 1574565192
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txthunder_99Replied on November 24, 2019 at 9:50 PMThe forms were created in 2018 not 2019
On Saturday, November 23, 2019, 09:13:13 PM CST, JotForm wrote:
A new response has been received: Answered by jherwin
It looks like the form you are looking for is inthe archive folder, kindly check my screenshot below.
Please unarchive the form sothat it appears in your my forms section and you can use itagain.
View this thread on browser » Unsubscribe Thread 1574565192
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jherwinReplied on November 24, 2019 at 11:57 PM
It seems you were able to restore the form I showed in my screenshot. Also, I checked your account history logs and there's no form made in 2018, please see my screenshot below.
You can check it on your end as well by following this guide: How-to-View-Your-Account-Activity-Logs -
txthunder_99Replied on November 25, 2019 at 12:50 AMOk, maybe it was 2017. I am not able to see anything. I do see something's from 2019, but they were evidently created when I was looking for my forms. I had sent to my wife a while back and she sent it back to me. This is what I am looking for, but I do not know how to put it back on my app
booking formhttps://form.jotform.us/82927803184160
Sent from Yahoo Mail on Android
On Sun, Nov 24, 2019 at 10:57 PM, JotForm wrote:
New response received#yiv0522156056 p img {max-width:100%;} A new response has been received: Answered by jherwin
It seems you were able to restore the form Ishowed in my screenshot. Also, I checked your account history logs and there'sno form made in 2018, please see my screenshot below.
You can check it on yourend as well by following this guide: How-to-View-Your-Account-Activity-Logs
View this thread on browser » Unsubscribe Thread 1574657843
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jherwinReplied on November 25, 2019 at 5:20 AM
Thanks for giving us the form link. This helps us find the form you are looking for. That form is currently located on the livewatertravel account.
The email associated with that account is (livingwaterst*a**l*@gmail.com). Please reset the account password if you forget the credentials for that account.
Guide: How-to-reset-the-password