What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Folder Option

    Asked by laurahardin on April 06, 2011 at 02:24 PM

    How do you use the folder option next to the new form button. I would like to add several folders, one for each client. That way I can put their forms into the client folder. I have looked but with no luck. Is the folder option functioning?


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    JotForm Support

    Answered by obi-wan on April 06, 2011 at 02:52 PM

    After you click "New Folder" icon and give it a name, a new area, which is your new folder, will appear in the field where your forms are listed. You can put your forms into this new folder simply drag and dropping. You can see my folders in the screenshot below. In case of further assistance is required please let me know.

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    Answered by laurahardin on April 06, 2011 at 04:10 PM

    I have the blue folder and the green X but wording "New Folder" is not black like "New Form" I click it and nothing is happening.

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    JotForm Support

    Answered by obi-wan on April 07, 2011 at 04:58 AM

    I had a look at your account and noticed when you open your "My Forms" window you see "All" category. There are some category labels for filtering forms as "Main", "All", "Unread", "Favorites" and "Trash". And it remembers which you were looking at last time. When you click "Main" you will see that "New Folder" button is active.