What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sending Reply email from your Jot Form dashboard?

    Asked by Prideonetravel on April 14, 2013 at 12:39 PM

    I like the function to be able to send a reply directly from your Jotform daskboard and I have two questions regarding this:

    1.  Can you set up a signature just like you have with your email so everytime you send an email through your Jot Form dashboard you do not have to enter a signature everytime.

    2. And can you also set it up so the reply will automatically be sent to my inbox as well?

    Thank you

    email JotForm
  • Profile Image
    JotForm Support

    Answered by jonathan on April 14, 2013 at 05:57 PM

    Hi,

    You must be refering to the submissions reply email

    I'd like to inform you that its purpose is not for responding to Notification Emails . This email utility have limitation of sending/responding to emails. This is to prevent the useage of this utility for sending spam emails.

    I suggest you continue using the current Notification E-mail  to received and send reply to submissions emails. 

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Please inform us if you have more inquiry.

    Thanks.

  • Profile Image

    Answered by Prideonetravel on April 14, 2013 at 06:00 PM

    OK, thanks for your reply . . . yes, that was what I was referring to.  What you suggested will work fine; I can do that!

     

    Thanks