What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens to the 11th secure transaction on my free subscription?

    Asked by CruiseOneAppleton on April 14, 2013 at 03:13 PM

    Does the person filling out the form get an error message, do I get an error message, both or neither?


    I plan to avoid this situation by upgrading when the time approaches, but I'd like to understand what occurs, please.

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    Answered by premierskips on April 14, 2013 at 03:30 PM

    ...second this.

    An email warning before, (or such) would be brilliant. Doesn't seem to be any infomation on this anywhere. 

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    Answered by pinoytech on April 14, 2013 at 06:27 PM


    If you are near to reach your submission limits, you'll be notified through email. You will be ask to either Upgrade your account or wait for the next for the counter resets(first day of the month). And once your account already reach submission limits, your form will be temporarily disabled where your customers can't use your form to submit there entry.

    If you have any other questions or concerns, do let us know.

    Thank you!