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Guy LernerAsked on November 24, 2019 at 11:02 AM
I need clarification on the number of payments that come with each plan. For example, the Silver Package states that you receive 1000 payments. See a snippet below:
What does that mean? Is that a 1000 payments/ month or over the life of the subscription fee which is 1 year?
Thanks for the clarification
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David JotForm Support ManagerReplied on November 24, 2019 at 1:51 PM
The submissions payment is monthly. The counter resets the first day of each month. So, in total, you can receive up to 10,000 submissions, and 1,000 can be payment submissions.
Please check the following guide to understand more about the account usage and limits: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
Let us know if you have more questions.