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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    our jot form has the wrong email address

    Asked by Rich Belanger on April 06, 2011 at 03:14 PM

    how can I change it from Sales@NewEnglandRegisters.com to patricia@runraceregister.com

     

    We had changed our domain name and let newenglandregisters.com lapse.

    Tony Pallotta was the contact at the time.  he is no longer with us.

     

    This tag may help you confirm that this is really my form.

    <input name="formID" value="91771137565" type="hidden">

    it comes from the form page Tony set up long ago.

    Also below is a screen shot of what I got today. 

    thanks

    Rich

    Page URL:
    http://www.runraceregister.com/NE_SetUp_Form.html

  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 06, 2011 at 04:49 PM

    Hi,

    To change the recipient email address, you must be able to login to the account that has the form.

    1.  In the form builder window, go to Setup & Embed > Email Alerts > Notification

    2.  This will bring up the Compose Email Wizard. Click on Reply-To and Recipient Email Settings.

    3.  Change the old recipient email address to the new one.

     

    4.  Click Finish then save your forms.

    Hope this helps. Let us know if you have other questions.

    Regards,
    Neil