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19smudger56Asked on November 25, 2019 at 7:08 PM
Hi
I purchased a bronze upgrade this morning after being advised that i was close to reaching my limit , my main email address is 19smudger56@gmail.com , however it appears i have an alternate email address in the system my work email fd@hobartzebras.com in which the the notification was received.
I have just been advised my limit has been reached 100 and my purchase of bronze doesn't appear to have been successful although i have received receipt - it could be that i haven't got the jot form linked or set up in main email address? just a thought
can you assist
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jherwinReplied on November 25, 2019 at 10:40 PM
The 19smudger56 account is already in the bronze plan and the email associated with it is 19smudger56@gmail.com.
Please try to login to your account and see if the subscription is now displayed on your end.