Change my Account

  • drinkablearts
    Asked on November 26, 2019 at 10:33 AM

    I recently purchased the business that uses Jotforms. How do I access the account to change the payment to the new account??

  • BJoanna
    Replied on November 26, 2019 at 11:50 AM

    What exactly do you want to change? Do you want to change the payment method for which the subscription of your account is paid for?

    How to Change Billing Credit Card 

    I checked and your account currently has Bronze yearly subscription. The subscription was cancelled and the account will be downgraded to a Free plan on 2020-02-22. Once the account gets downgraded to the Free plan, you can re-upgrade it. 

    How to Upgrade My Account