What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit Button and PayPal Button

    Asked by m1garand on April 06, 2011 at 05:51 PM

    If I use PayPal on a JotForm will the PayPal button also sumit the JotForm information.  I am considering using JotForm for membership applications and dues payments.  There is a lot of information that I would need off the form in addition to the payment.



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    JotForm Support

    Answered by NeilVicente on April 06, 2011 at 06:06 PM

    Hi Charlie,

    Yes, other form details filled out will be submitted as well but you will not receive email notifications from submissions whose payments were not completed. Jotform waits for a confirmation from Paypal regarding the status of a transaction before sending email notifications. Incomplete transactions (when a user either closes the Paypal payment window or wasn't able to provide valid credentials) will be marked as a Pending Submission in your submissions page.

    Hope you find this information useful. Get back to us if you have other questions.