Submit Button and PayPal Button

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    Asked on April 06, 2011 at 05:51 PM

    If I use PayPal on a JotForm will the PayPal button also sumit the JotForm information.  I am considering using JotForm for membership applications and dues payments.  There is a lot of information that I would need off the form in addition to the payment.



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    Answered on April 06, 2011 at 06:06 PM

    Hi Charlie,

    Yes, other form details filled out will be submitted as well but you will not receive email notifications from submissions whose payments were not completed. Jotform waits for a confirmation from Paypal regarding the status of a transaction before sending email notifications. Incomplete transactions (when a user either closes the Paypal payment window or wasn't able to provide valid credentials) will be marked as a Pending Submission in your submissions page.

    Hope you find this information useful. Get back to us if you have other questions.