Jot Form not showing for some users

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    dramatickat
    Asked on April 15, 2013 at 09:59 AM

    Attached is a screen shot of what they see...here is a link to what I see...http://www.ceeas.org/?page_id=2051

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    glennlee
    Answered on April 15, 2013 at 10:35 AM

    Hi,

    I tried to view your website in IE 7,8,9 ,firefox and chrome but I can view your website without problem.

    Here is the screenshot when i viewed your form using IE7

    You can also try using iframe method. Iframe is supported in all major browsers.

     

    Regards,

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    dramatickat
    Answered on April 15, 2013 at 10:45 AM

    I tried the iFrame and now it is blocking the site...saying that it is gaming site. 

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    pinoytech
    Answered on April 15, 2013 at 11:03 AM

    Hi,

    Your form is working fine on my end also. Have you tried already clearing your browser cache and cookies after you re-embed your form code to your website? If not, can you please give a try?

    Thank you!

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    dramatickat
    Answered on April 15, 2013 at 12:00 PM

    The form works on for "most". I am just wondering how to get around a firewall. 

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    sidharth_kch
    Answered on April 15, 2013 at 12:20 PM

    @dramatickat

    The only solution i can think of is to whitelist jotform domain in firewall. Apart from this I am not sure how you can bypass a firewall.

    Thanks,

    Sidharth

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    dramatickat
    Answered on April 15, 2013 at 01:17 PM

    Thank you! I have contacted their Tech Director to see if they can whitelist it.