What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jot Form not showing for some users

    Asked by dramatickat on April 15, 2013 at 09:59 AM

    Attached is a screen shot of what they see...here is a link to what I see...http://www.ceeas.org/?page_id=2051

    Page URL:
    http://www.ceeas.org/?page_id=2051

    Screenshot
    www
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    Answered by glennlee on April 15, 2013 at 10:35 AM

    Hi,

    I tried to view your website in IE 7,8,9 ,firefox and chrome but I can view your website without problem.

    Here is the screenshot when i viewed your form using IE7

    You can also try using iframe method. Iframe is supported in all major browsers.

     

    Regards,

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    Answered by dramatickat on April 15, 2013 at 10:45 AM

    I tried the iFrame and now it is blocking the site...saying that it is gaming site. 

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    Answered by pinoytech on April 15, 2013 at 11:03 AM

    Hi,

    Your form is working fine on my end also. Have you tried already clearing your browser cache and cookies after you re-embed your form code to your website? If not, can you please give a try?

    Thank you!

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    Answered by dramatickat on April 15, 2013 at 12:00 PM

    The form works on for "most". I am just wondering how to get around a firewall. 

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    Answered by sidharth_kch on April 15, 2013 at 12:20 PM

    @dramatickat

    The only solution i can think of is to whitelist jotform domain in firewall. Apart from this I am not sure how you can bypass a firewall.

    Thanks,

    Sidharth

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    Answered by dramatickat on April 15, 2013 at 01:17 PM

    Thank you! I have contacted their Tech Director to see if they can whitelist it.