Form Data Cannot Be Decoded

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    controlyseguimientodr
    Asked on April 15, 2013 at 10:36 AM

    GOOD AFTERNOON,

     

    IM HAVING PROBLEMS RIGTH NOW WITH YOUR SERVCIE, AND I PAY FOR IT, I WANT TO KNOW WHY I CANT SAVE CHANGES IN ALL MY FORMS IT SHOWING THE FALLOW ERROR "Form data cannot be decoded" THIS IS HAPENING IN ALL MY FORMS I NEED AN ANSWER AS SOON AS POSIBLE I JUST UPLOAD AN SCREENSHOT AND ONE URL FROM MY FORMS 

     

    I WILL BE WAITING FO YOUR ANSWER

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    jefreylandicho
    Answered on April 15, 2013 at 10:58 AM

    I was able to replicate the same issue and have forwarded your concern to our developers for further investigation. We apologize for the inconvinience this has caused you.

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    aytekin
    Answered on April 16, 2013 at 11:39 AM

    Exactly when this started happening? Did you add a particular question or condition before this started happening. 

    We are looking into this and we will get back to you within 1-2 days. 

    Thanks. 

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    aytekin
    Answered on April 18, 2013 at 11:24 AM

    We have spent a lot of time with this and we couldn't find an easy solution. Your form and especially dropdowns you have in it are just too large. We seem to be hitting a limit. If you delete 5 questions the save starts working again. So, our recommendation is to make your form smaller if possible. Or split it into multiple forms. 

    At least as a temporary solution. We assigned a bug ticket for it but there is no way for us to fix this in a short time period. We will let you know if/when we can fix this. 

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    oseo5511
    Answered on July 26, 2013 at 06:20 PM

    oh my god :( please tell me this is a nightmare... in this case i am out 50+ hours of work and more than likely my job and a client... because i do have a lot more fields and conditions than that...

     

    this is too upsetting... I cannot even bring myself to drink the opened bottle sitting right next to me Aytekin, i am not even kidding. I really did not expect this of jotform despite my past experience. this was not mentioned anywhere that you have a hard limit of 400 or whatever number of fields / conditions per each form. at least i could not have been in the pickle i am in right now, and i would have possibly not even picked up this client for these things.

     

    i hope there is a miracle on my path soon, or this is gonna be purely embarrasing and bad, a total loss for me.

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    jonathan
    Answered on July 26, 2013 at 08:00 PM

    @oseo5511

    Hi, may I suggest that you create a separate topic for your inquiry.

    You can do that using this link http://www.jotform.com/contact

    We will attend to your concern as soon as possible.

    Thanks.