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Email alerts always go to email address configured in our account profileAsked by davisdemographics on April 15, 2013 at 01:58 PM
I cannot seem to successfully change the alert email in my forms. I change it in the recipient email/address box in the lower right corner like its mentioned in the FAQs...but the test email always goes to the account as configured in our accounts profile.
I found the answer. It looks like the 'Test Email' button always sends mail to the address in your account's profile, it does NOT send a test email to the address you have configured for the notification!
Test mail will only send email notification on the account's primary email address. Please try to test it on preview mode, submit a form.
And also to avoid not receiving email notifications ,please see this guide.