What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email where submissions are sent

    Asked by dollie_au on April 15, 2013 at 08:36 PM

    I changed my email address through the account interface but form submissions are still being sent to my old email address.  What is the deal ?   Is there another place where I need to set this up ?




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    JotForm Support

    Answered by EltonCris on April 15, 2013 at 09:20 PM


    Here's how to change your form's recipient email address: Finding out E-mail Address used for submission notifications

    Make sure to make an actual submissions with your form to test the new email address entered on the recipient box.