New Jot submissions not being sent to the email it should be

  • Profile Image
    Annie-Kate
    Asked on April 16, 2013 at 01:26 AM

    We are recieving some email submissions and not others there are two forms. Previous camper/s and Super Hero Camps April 2013. 

    Previous camper is the one that has been giving the most issues with not sending all submissions to our email address- it sends some.

     

    While I was playing around trying to fix it I managed to make Super Hero camp April 2013 send 2 notification emails rather than one.

     

    Please help.

    Regards

    Annie-Kate

    (Camp Coordinator) 

     

  • Profile Image
    sidharth_kch
    Answered on April 16, 2013 at 02:11 AM

    @Annie-Kate

    I checked your form "Previous Camper Details" and see that Notification 2 is setup correctly but in your other notification setup you have not set the "Sender Email" and "Sender Name"

    Please change the Sender email and sender name and see if that solves your issue.

    Thanks,

    Sidharth