What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The Form has been successfully set-up but after the first person has filled out the form, the form no longer works for the other persons

    Asked by BrunoGuillemin on April 16, 2013 at 05:09 AM


    Thank you for your great work and product. I have created my first form (URL of the web page below) and when the first person wants to fill it, it works as planed. However, when the second person try to fill the form, the button "next" on the first page of the form no longer works an consequently the person only see the first page and cannot fill the subsequent pages.

    Do you know how it is possible? What should I do to resolve this issue? Because I ask for people's name and email in the first page, would it be better to put those fields at the end of the form?

    A rapid answer would be much much appreciated as I am due to finish this form by 4pm (Continentla Europe time) this afternoon.

    Thank you for your consideration




    Page URL:

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    JotForm Support

    Answered by Welvin on April 16, 2013 at 06:33 AM

    Hi Bruno,

    Thanks for contacting us. Re-embedding your form using our iframe method will resolved this issue. 

    How to Get Form iFrame Codes

    Please let us know for the results.