What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Still unable to upgrade so I can have more sub users. Please contact me about this issue.

    Asked by sharpv on April 16, 2013 at 09:40 AM

    I need to be able to let my Assist Superindent use the program for employment appications and I need to upgrade.  But your site is broken.


    Vivian Sharp
    903-895-6000 ext. 115


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    Answered by sidharth_kch on April 16, 2013 at 10:02 AM


    What issues are you facing when you try to upgrade? Are you getting an error?

    Please let us know so that we can investigate further.



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    Answered by sharpv on April 16, 2013 at 11:23 AM
    Page loads but says error on page and you can not select any of the options.
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    Answered by pinoytech on April 16, 2013 at 11:42 AM

    Hi sharpv,

    Can you please try using link bellow to upgrade your account?

    Premium: http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=sharpv

    Economy: http://sites.fastspring.com/interlogy/product/jotformeconomy?referrer=sharpv

    Professional: http://sites.fastspring.com/interlogy/product/jotformprofessional?referrer=sharpv

    If you need further assistance, do let us know.

    Thank you!