- mcnabb1Asked on April 16, 2013 at 10:46 AM
I have upgraded to premium somehow you guys have my information in there in 2 accounts...
every month when i get to 100 you suspend me I already paid...
I need this fixed.... where can i get a phone number?
user name mcnabb1Page URL:
- jeanettebmzAnswered on April 16, 2013 at 01:36 PM
We are very sorry to hear about the inconveniences. However, after searching in our records, I can only find a yearly subscription that expired on Feb28, after several attempt failures to charge your card
Reference Number :65186364
Order Date :02/27/2012 06:09
Plimus Product :63462 - JotForm Premium
Plimus Contract :1695001 - Yearly Subscription
Number of licenses :1
CD on demand :No
Total :90.00 USD.
Remote Address :184.108.40.206
Country by ip address:United States
JotForm Login Name: mcnabb1
Payment Type :CC
Last Name :Lengacher
First Name :John
Company :Davies County Metal Sales
Do you have another reference number so we can check further? it might be possible you paid a subscription out of your session so the Joform login name might be missing and that migth be the reason why we do not register a recent payment for this account
cancel me out....just let me read my email....windows 8 sucks