What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to cancel my subscription, how do I go about doing this?

    Asked by lizleblanc on April 16, 2013 at 01:03 PM

    This will not work for me at this time. 

  • Profile Image

    Answered by sidharth_kch on April 16, 2013 at 01:12 PM

    @lizleblanc

    Please follow these steps to cancel your subscription:

    1. Login to your account in JotForm

    2. Click on Account under a person looking icon at the upper right corner of your page.

    3. Go to Billing tab and click Switch Subscription under Starter (Free) Plan

    4. Click Cancel Subscription button on the new window.

     

    Let us know if you need further assistance.

    Thanks,

    Sidharth