What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi. I wrote a private message about a billing problem I'm having, but several days later, there is no response.

    Asked by ibroSecretariat on April 16, 2013 at 01:35 PM
    problem message
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    Answered by glennlee on April 16, 2013 at 01:43 PM

    Hi ,

    Please see this thread. You can also a receive notification on your email if some replies on your post.

    Thanks!