External thank you page using Google Sites URL

  • BBF_AG
    Asked on December 1, 2019 at 10:30 AM

    Dear all, 

    I hope you are doing well. I would like to integrate the cards layout into the new Google Sites. But unfortunately I can't link the thank you page to an url. Any solution? 

    Thank you! 

    Best, Gero

  • John Support Team Lead
    Replied on December 1, 2019 at 10:49 AM

    I can see that you were able to add the redirection URL into the Thank You page settings:

    External thank you page using Google Sites URL Image 10

    However, I tried accessing the website URL and it's asking for permission. It seems that you have used the EDIT link for your GOOGLE SITE. Please use the LIVE URL instead.

  • BBF_AG
    Replied on December 1, 2019 at 11:50 AM
    Hi JohnRex,
    thank you.
    But I even tried with an external page like roche.com - does not work. Seems like new Google Sites doesn’t allow to go to a _top / _parent /_self window…?
    Best,
    Gero
    ...
  • Victoria_K
    Replied on December 1, 2019 at 12:17 PM

    Hi Gero, 

    You are right, from my experience there is a restriction on Google Sites end. However, there may be another option. Redirection seems to work when adding full source code of a form to 'Embed'. Here is how you can get form's source code: How-to-get-the-Full-Source-Code-of-your-Form

    Please note that when using source code, you will need to update it manually if making changes to the form in form builder. 

    External thank you page using Google Sites URL Image 1 Screenshot 20

    Let us know if you need more help. 

  • BBF_AG
    Replied on December 2, 2019 at 1:50 AM
    Hi Victoria
    Thank you.
    It works for the „classic“ layout - but how do I receive the full source code when using the cards layout?
    Best,
    Gero
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    ...
  • Victoria_K
    Replied on December 2, 2019 at 1:57 AM

    Hi Gero,

    Unfortunately, source code feature is not available for forms with Cards layout. But, it is possible to switch your existing form to Classic layout if this helps:

    How-to-Change-the-Form-Layout