Fillable PDF Forms - errors with short text fields

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    BCOS_MMcGrath
    Asked on December 01, 2019 at 01:49 PM

    OK I have been reporting this problem which has affected 12 Fillable PDF Forms which my customers have been waiting to receive for 4 days now. Each time I raise this concern with you guys, you tell me that someone will get back to me with an update on how this is being addressed.  So far you have told me nothing. 

    I can see from many other messages that many other users have been experiencing the same problem.

    This is very poor customer service, Jotform.  When will you sort this?

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    jherwin
    Answered on December 01, 2019 at 02:11 PM

    Your issue has been forwarded to our backend team for further checking so we'll have to wait for their update regarding this problem. Also, we kindly ask you not to post duplicate thread, otherwise, your issue will not be handled properly and in a timely manner.

    Please refer to this thread for any related questions and/or follow-ups.