Redirect to external link trying to redirect parent window on my website

Dear Sir/Madame,

I've tried to use "Redirect to external link" feature for a "Thank you page", but the issue I've encountered is that it is trying to redirect a window.parent, not the iFrame where the form is being rendered.

Is there any control over this?

Thanks in advance,

Robert.

Hello Robert,

Please try not to put the embed codes of the form into an iframe to see if that will work. Or try our default embed option.

https://www.jotform.com/help/34-Embedding-a-Form-to-a-Web-Page

Hey Welvin,

Thanks for your fast response.

Unfortunately I cannot change the way the form is embedded, but I do have a control on what is served on that URL, which is opened in an iFrame.

Which means I can only do an default embed within an iFrame option, but then I don't have an option to embed a JavaScript code I would like to add to the JotForm – this is the primary reason for using JotForm's "Source code" embed options.

Sorry, but I don't completely understand your requirements. It will help us provide you with the appropriate workaround/suggestions if you can elaborate further on what you wanted to do using the form.

jherwin, hi.

So, here's the recordings:

http://g.recordit.co/zmxsYVUwgO.gif

After I fill-in the form, the form is set to redirect to a specific HTML page.

As you can see in the attached video, the form is trying to redirect a parent window (which it can't, for security reasons), not just the form.

I tested your webpage and here is what happened on my end:

Please try adding "allow-forms allow-popups allow-pointer-lock allow-same-origin allow-scripts allow-top-navigation" to the embed code and see if that will fix the issue in the redirection.