What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't a see "form templates"?

    Asked by artrageousads on April 16, 2013 at 09:54 PM

    I was trying to view form templates on my MacBook Pro and saw them for about 5 minutes. When I chose to view a new category the page appears blank. I closed safari and then cleared my history and cache and when I loaded safari again and clicked on form templates, all I can see is the top nav bar, followed by a search bar but no templates or categories will load.

    If I attempt to do a search it lets me type in the seach bar but does not allow me to submit the search. Is there something I am doing incorrectly? Just seems strange I could view them earlier but not now.

    cache search bar macbook
  • Profile Image

    Answered by jeanettebmz on April 16, 2013 at 11:08 PM

    This issue has been already reported, forms templates link seems to be broken, and it's most likely a temporary glitch.

    I am also forwarding yours to our developers

  • Profile Image

    Answered by jeanettebmz on April 17, 2013 at 12:18 AM

    This issue has been resolved.

    We are very sorry  for this inconvenience, let us know if the issue persist in your side