Account got automatically suspended.

  • Meisha Manwaring
    Asked on December 3, 2019 at 9:38 PM

    Hello,

    I was locked out of my account today due to a phishing issue. I beleive I know the survey that caused this and wasn't aware it was against your policy. I removed what I could via the app, but couldn't completely do so. It was the Direct Deposit survey I used to pay an individual and wasn't planning to use it any further. I apologize for the misuse and hope that is the only survey that did so.

    Thank you for your help,

    Meisha 

  • Jed_C
    Replied on December 4, 2019 at 2:22 AM

    Our phishing detector found it suspicious that is why it automatically got suspended. I have now reactivated your account.

    Let us know if you have any questions or if you need further assistance.