How can I sent default currency to Canadian dollars

  • VBIA
    Asked on December 4, 2019 at 3:16 PM

    I see that your templates allow for a province or state and for ZIP Code or postal code, but we are a Canadian charity. It is imperative people can donate in Canadian dollars. If this is impossible then JotForm is the wrong form for Canadian charities.

    There is no URL – my charity, Vancouver Brain Injury Association, is a new applicant trying to determine the usability of JotForm.

    There is no point in sending a screenshot – we have no JotForm on our website and it looks like we may not be using this platform.

    I will provide a URL – please NOTE there is no JotForm content on this website.


    Page URL: https://vbia.ca
  • Mike_G JotForm Support
    Replied on December 4, 2019 at 5:59 PM

    To my understanding, you are looking to create an online Donation form and you are only planning of using it in Canada.

    Since that is the case, I would suggest that you use our Moneris payment processing app for your needs.

    Here's a guide: https://www.jotform.com/help/538-How-to-integrate-Moneris-with-JotForm

    You can find more info in this post — https://www.jotform.com/blog/moneris-integration/

    Here's a sample setup of the payment field on the builder page.

    1575500376zt17 58 56 Screenshot 10

  • VBIA
    Replied on December 4, 2019 at 6:50 PM
    Do I understand you correctly – I would need to get a Moneris online
    account for a minimum of $25 per month for you to process Canadian
    transactions?
    Is that correct?
    ...
  • Mike_G JotForm Support
    Replied on December 4, 2019 at 7:14 PM

    Integrating JotForm with Moneris comes without a fee. However, Moneris charges a fixed processing fee of 2.65% per transaction. You may refer on this FAQ page for more information https://www.jotform.com/moneris/faq/ or you can also contact their support — https://www.moneris.com/en/Support/Contact

    If you do not prefer using Moneris since having an account with them would mean you will be paying a monthly fee, may I suggest that you also try our other payment processing apps and just change the currency that you prefer to have for your Donation Form to Canadian Dollar?

    For example, PayPal (Standard).

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