Different tiers and payment submissions limit

  • BrianZ910
    Asked on December 4, 2019 at 4:34 PM

    I'm confused on for the different tiers what exactly "'x' submissions 'y' payments" means. Does this mean I only get payed 1/10 times? Also do you take a cut?

  • Mike
    Replied on December 4, 2019 at 7:25 PM

    We do not take any commission fees. If you accept online payments through one of the payment processing integrations in your forms, you can receive a limited number of payments per month depending on your JotForm plan.

    For example, with our free plan, you can receive 10 payment submissions per month. Once the payment submissions limit is reached, your payment form(s) will be disabled until the next month or account upgrade.

    Related guide:

    Understanding Your Account Usage and Limits

    If you have any follow up questions, please let us know. We will be happy to help.