What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I created a matrix but after the submission I get array instead of the answers that were given on the form, How can I fix this?

    Asked by Quilvin on April 07, 2011 at 10:34 AM
    Screenshot
  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 08, 2011 at 11:35 AM

    Hi,

    Are you still experiencing the same issue? I cloned your form and did a test submission. It seems to work fine because I received this email notification:

     

    Please try adding a matrix field into your form again. Let us know if problem still persists.


    Regards,
    Neil