Import Fillable PDF Form: Not all fillable fields are imported.

  • idahotents
    Asked on December 4, 2019 at 5:37 PM

    I am trying to create a fillable PDF and it doesn't detect all of the fields to be able to map them correctly. How do I get it to fix that?

    Jotform Thread 2067215 Screenshot
  • roneet
    Replied on December 4, 2019 at 10:05 PM

    Could you please share the downloadable link of the PDF so that we can test it from our end.

    Thanks.

  • idahotents
    Replied on December 10, 2019 at 11:36 AM

    https://www.uscis.gov/system/files_force/files/form/i-9-paper-version.pdf

  • roneet
    Replied on December 10, 2019 at 1:12 PM

    I was able to see the issue when I download the PDF and imported it into my form. It seems that it wasn't able to recognize the other fields. What I can do for now is forward this to our L2 team for further review. Unfortunately, I cannot provide an estimated time frame, if there's an update, you will be notified in this thread.

    The other alternative is to create a new form from scratch using our Form Builder.

    Thanks.

  • idahotents
    Replied on December 10, 2019 at 1:50 PM
    Ok please let me know if they can fix that form. It is a huge form that I’d rather not completely redesign.
    Thanks
    Russ
    ...
  • idahotents
    Replied on December 15, 2019 at 3:21 PM

    Any updates?

  • Mike
    Replied on December 15, 2019 at 4:06 PM

    The ticket is still open and marked as important. However, we cannot provide an ETA on when the issue will be addressed.

    I will send a follow up message to the assigned team. We will let you know once we have any updates on this.

  • aykut
    Replied on March 11, 2020 at 7:56 AM

    Hi, idahotents

    It seems that the pdf document that you use is not a fillable one. So, we try to extract from that document fillable fields, but the extraction process doesn't give always perfect solutions. 

    I mean some missing fields from non-fillable-PDFs are normal. 

    In the meantime, you can use our mapping solution to create new fields on the PDF as this:


    1583927757add fields Screenshot 10