What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Address field sub-labels do not change on the live form

    Asked by macartme on April 17, 2013 at 03:25 PM


    Is it possible to change the address field names - for instance changing 'City' to 'Village'?


    Steve Lennon

    address field field names sub labels
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    JotForm Support

    Answered by Mike_T on April 17, 2013 at 05:03 PM

    Thank you for contacting us.

    It is possible to double click on the sub labels in order to edit them, but it seems there is a bug, the sub labels do not change a live form. I have escalated this problem to our Developers.

    If you really need to change them, you can get your form source code, change the sub labels on it, and publish updated code to your web page.

    We will get back to you once we have any updates.

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    JotForm Support

    Answered by EltonCris on April 19, 2013 at 07:32 AM

    Hi Steve,

    The problem is now fixed. Address sub-labels should now reflect on the live form when edited.

    Our apologies for the delay.


  • Profile Image

    Answered by macartme on April 19, 2013 at 08:49 AM
    That's impressive. Many thanks
    Sent from my iPhone