What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi I changed my credit card for the payment

    Asked by sjacqueline on April 17, 2013 at 04:11 PM

    Now i cannot use my Jot form

    thank you for your help

    credit card
  • Profile Image

    Answered by jeanettebmz on April 17, 2013 at 04:22 PM

    Your account is in good standing according to our records. The last payment we received was on 04/16/2013

    Can you please describe why you think you cannot use your Jotform account? can you please log out, clear your browser cache and log back in?