Can't revert to previous version

Hi there,

I would like to ask, I have a problem reverting to my previous edited version. I have tried numerous times but still failed. It is quite urgent can you assist? 

Hi,

Thank you for reaching out to us.

Please try to clear your form cache and your browser's cache as well. Then let us know if the issue still persists. 

For your reference: How-to-View-Form-Revision-History

I have tried this and it is not working. I have tried clearing caches and cookies and tried on both Microsoft and Google Chrome browsers, and it will not let me revert back to earlier form history. it says it has reverted but keeps using current form.

Which revision you want to revert to?

I see that on Dec 2, 2019 there are two revisions where one is the current version and the other one has 6 updates. I have reverted your form to the Dec 02, 2019 with 6 updates.

Please check if the form is reverted correctly. 

I would like to revert to the 27 Nov, 4.14 PM version. Please find attached a screenshot of how the version should look like.

Thank you and appreciate your assistance on this matter.

Thank you for the additional information.

I have tried to revert your form on that version as requested, please verify if you are showing the correct format. 

Let us know if the issue still persists.

Dear Kris,

Thank you! The issue has been fixed!